Contact

The best way to reach this desk is by email: [email protected]. We don’t have a phone line or a physical office to list — this is a small editorial desk, and email is genuinely the way to reach us, not a workaround for something else.

What to contact us about

• A factual error, an outdated bonus term, or a broken link in something we’ve published
• A correction request or a question about how we cover a particular operator
• A concern about affiliate disclosure or how our editorial process works
• General questions about a topic we write about (bonus terms, provider security, Canadian tax treatment of winnings, loyalty programs)
• Press or partnership inquiries

If you’re raising a specific error or concern about published content, our Raise a Concern page has a bit more detail on how that gets handled and, for issues involving a casino operator directly, where else to escalate.

What not to send us

Please don’t email us your casino account credentials, passwords, payment card numbers, or any other sensitive account information. We have no ability to access, fix, or intervene in your account with any operator, and there’s no reason to send us that information — if you’re having an account or payment issue with a casino, that needs to go to the operator’s own support team, not to us.

Response times

We read everything that comes in, but as a small desk we can’t guarantee a fast turnaround on every message. Factual corrections tend to get prioritized.